Implementation Specialist

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Implementation Specialist 2017-04-02T22:09:28+00:00

Implementation Specialist

Department: Operations

Location: Alabang, Muntinlupa

Type: Full Time

Implementation Quality Assurance & Support Engineer.

An implementation specialist meets with the client after a sale is made. He leads a session to collect data, documents and other information and create specifications that describe how the system will be implemented for the client. Following the meeting, the specialist creates a project plan and schedule that lists each task in the implementation project, the person with accountability for the task and the task’s due date. Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.

Responsibilities:

  • To provide functional support on the Cantier ERP and HRMS including
    – Investigating support issues raised by customers
    – Investigating core functionality
  • Logging and following up issues with Cantier R&D Group
  • Communicate with customers or client’s cross-functional team support issues
  • To provide functional testing of Scalable Developed Industry modules
  • Construct test plans for testing core functionality
  • Construct test scripts and data to execute the test plans
  • Conduct functional testing
  • Conduct integration testing
  • Log issues and work with developers to explain the issues
  • Retest the issues rectified by the development team
  • To assist with the documentation of the following
  • Create or update User manuals
  • Create or update Training exercises
  • Create or update online help
  • Will report to the Implementation Services Manager
  • Initially works on internal tasks and progress to working with customers
  • Leverage the existing client’s team for education on new functionality and to learn new modules
  • Likewise teach new modules to existing client’s consultants once they have been tested

Requirements:

  • Understanding on ERP and HRMS applications configuration and Set-up
  • Minimum 2 years’ experience with the following applications:
    – Accounting/ERP – Locally Developed, QuickBooks, Peachtree, Microsoft Dynamics, SAP, Oracle & Etc.
    – HRMS – Locally Developed, PeopleSoft & etc.
  • Experience with the following modules:
    – Accounting/ERP
    – Ledger
    – Accounts Payable
    – Accounts Receivable
    – Inventory
    – Sales Orders
    – Purchase Orders
    – HRMS
    – Recruitment
    – Daily Time Record
    – Payroll
  • Willing to learn new modules and functionality
  • ERP/HRMS implementation experience or user experience
  • Good writing and documentation skills
  • Strong communication
  • Maintains a positive and friendly attitude towards all of our customers
  • Handles difficult situations calmly and with confidence
  • Must be willing to travel up to 25% of the time

Contract: Day Shift – Full-time

No. of Vacancies: 3

Relevant Experience:

Preferably with 1 year or above years of relevant and related experience in Software Implementation

When:

Starting immediately

Send your CV and motivation to Ms. Carol Nebrija: carol@cantier.com or Ms. Sheila Deximo: shiela.deximo@cantier.com