CantierTM Support Services
After successful implementation of the modules, Cantier’s Annual Maintenance & Support will give you 24/7 support via Instant Hot Line service. Our support team is well trained to provide instant answers to all the common issues encountered during the initial utilization phase. In extreme rare case, should the issues cannot be resolved through the Instant Hot Line service, with your mutual consent, our technical team will “take-over” your system remotely to resolve the issues promptly, thus avoiding substantial system down-time that can critically affect your manufacturing operations.
CANTIER’s customer focused support and services put you on the road to success and step up your operation excellence. Our well trained technical support team and Application Consultants help you to achieve the very best return of your IT Systems Investments.