An implementation specialist meets with the client after a sale is made. He leads a session to collect data, documents, and other information and create specifications that describe how the system will be implemented for the client. Following the meeting,the specialist creates a project plan and schedule that lists each task in the implementation project, the person with accountability for the task in the implementation project, the person with accountability for the task and the task’s due date. Specialists distribute the project plan to the entire team to get their feedback and confirm the project milestone dates.

Department: Operations

Location: Alabang, Muntinlupa

Type: Full Time

Responsibilities:

• To provide functional support on the Cantier ERP and HRMS including.
  -Investigating support issues raised by customers.
  -Investigating core functionality.
• Logging and following up issues with Cantier R&D Group.
• Communicate with customers or client’s cross-functional team support issues.
• To provide functional testing of Scalable Developed Industry modules.
• Construct test plans for testing core functionality.
• Construct test scripts and data to execute the test plans.
• Conduct functional testing.
• Conduct integration testing.
• Log issues and work with developers to explain the issues.
• Retest the issues rectified by the development team.
• To assist with the documentation of the following.
• Create or update User manuals.
• Create or update Training exercises.
• Create or update online help.
• Will report to the Implementation Services Manager.
• Initially works on internal tasks and progress to working with customers.
• Leverage the existing client’s team for education on new functionality and to learn new modules.
• Likewise teach new modules to existing client’s consultants once they have been tested.

Requirements:

• Must be proficient in English communication skills (both oral and written).
• Strong interpersonal skills.
• Experience in implementing Financial Module is a MUST.
• Knowledge in Financial Accounting.
• Minimum of 1 or 2 years related experience.
• A graduate of any Accounting-related course.

Contract: Day Shift — Full-time

When: Starting immediately

Join our team! Send your CV to:
Ms. Carol Nebrija: carol@cantier.com
Ms. Shiela Deximo: shiela.deximo@cantier.com