Cantier Solutions
MES 4.0 Implementation
Cantier Software Implementation methodology supports the rapid and phased implementations depends on the size and complexity of the project. With the help of Cantier’s industry- specific approach, customers can realize benefits much quicker, often with less disruption and lower cost using the rapid approach. Whereas, the phased approach can work best for complex and large project implementations, leveraging lessons learned from the earlier stages.
Team Organization:
Our implementation team consists of Project Manager, Subject Matter Experts, Business Analysts, Implementation Engineers, Programmers, Test Engineers to implement a mutually agreed solution.
Cantier Software Support
Help Desk: Our help desk resources log the customer calls and provide configuration level support activities.
- Problem diagnosis
- Upgrade installations
- Resolve issues remotely
Remote Support: We set up VPN link or LogMeIn or Team Viewer at customer’s network so that our technical team will do the following activities:
On Site Support: We will send our technical team onsite in case the issues are not solved remotely as per our Service Level Agreement.
Implementation Life Cycle:
Requirements Analysis (Gap identification
Customization
Setup & Configuration
Training
User Acceptance Testing – Pilot or Parallel run
Go Live!